“La parti del corpo essenziali di un manager: Il management comprende cuore; stomaco, anima e naso. Quindi comanda col cuore, fidati del tuo stomaco, metti l’anima nell’organizzazione, e sviluppa un fiuto per le cazzate.”
The risk factors in a smart city must be definitely considered in relation to technological development and public administrations where timing and decision making processes play a key role in the development and operation of the city. In the face of this, a matrix of risks, costs, benefits and revenues together with a medium-long term ‘forecast planning’ is necessary to develop an applied methodology.
In this case the methodological systems are completely different with respect to approach and selection of indicators and variables. Five basic tools are needed: programming, identification, formulation, implementation, monitoring and evaluation of general and thematic fields of action, which will allow us to guide the development and functioning of the smart city in a correct way.
The preliminary nature of the indicators to be defined in relation to the aforementioned criteria, following an accurate analysis of the territories, constitutes the key tool for the monitoring and related intervention evaluations in the so-called ‘decision making’ process of the index of economic well-being and of the quality of life that develops in the different thematic areas, for example: environment, demography, security, social.
In the planning phase and analysis of the smart city design we will always evaluate the systems of relations existing between the different thematic components through a logical framework based on fundamental evaluation criteria: Relevance, Effectiveness, Efficiency, Consistency, Impact , Sustainability and above all Well Managed.